Legal
Terms of Service
The short version
- The 20-minute call is free, with no obligation. The 3 formats are yours to keep.
- Accounts are $150/mo each (+$50/mo for an Instagram twin), with a 3-account minimum. Cancel anytime.
- You're responsible for what you post. We can't control the platforms or promise specific results.
These terms apply when you use ugc.ink, book a call with us, or buy our service. By doing any of those, you agree to them. "We" and "us" means ugc.ink; "you" means you or the business you represent.
01The free call
The 20-minute call is free and there's no obligation to buy. The formats we share on the call are yours to use for your own brand, whether or not you become a client.
02Our service
We set up TikTok and Instagram accounts in the locations you choose, warm them by hand to your niche (usually 3–5 days), and keep them active with daily browsing. Depending on your pack, you also get weekly formats, a personal manager and calls with the founder. We confirm the exact scope, timing and how you'll post to the accounts with you before you start.
03Pricing and billing
- $150 per account, per month. An Instagram twin for any account is +$50 per month.
- The minimum is 3 accounts. Larger rollouts can have custom pricing, agreed with you in writing.
- Plans are billed monthly in advance. We'll give you at least 30 days' notice before any price change applies to you.
04Cancelling
You can cancel anytime by emailing kulpreet@motive.to. Your service continues until the end of the month you've paid for, and we don't refund partial months.
05Fresh account guarantee
While you're a client, you can ask for a fresh account at any time, for any reason. We'll replace it with a new account at no extra cost, as many times as you like. New accounts go through the same hand warm-up before they're ready.
06Your responsibilities
- You're responsible for the content you post and the products you promote, including following advertising and disclosure laws where you operate.
- Don't use the accounts for anything illegal, deceptive or harmful, including scams, spam, harassment, impersonation or misleading health or financial claims.
- Follow the posting approach we agree with you, so the accounts stay healthy.
If an account is used in breach of these terms, we may pause or end the service.
07The platforms
ugc.ink isn't affiliated with, endorsed by or sponsored by TikTok, ByteDance, Instagram or Meta. Those platforms control their own apps and rules, and they can change features or act on any account at any time. That's outside our control.
08No guaranteed results
Views and reach depend on your content, your niche and the platforms. Figures on our site, like total views and account survival rate, describe results across our accounts so far. They aren't a promise of what you'll get.
09Formats and the guide
The formats, the UGC Creator Hiring & Management Guide and anything else we give you are for use in your own business. Please don't resell, republish or share the guide outside your team.
10Limitation of liability
To the extent the law allows, we aren't liable for indirect or consequential losses, such as lost profits, revenue or data. Our total liability for any claim is limited to the fees you paid us in the 3 months before the claim.
11Changes to these terms
We may update these terms from time to time. We'll change the date at the top of this page, and continuing to use the service after an update means you accept it.
12Contact
Questions about these terms? Email kulpreet@motive.to.